TERMS & CONDITIONS|
Please note, all returns are at our discretion. In the rare instance that new or refurbished (known as "demo" or "certified pre-owned") gear must be returned, a 20% restocking fee is charged. This is for returns, not exchanges for goods of like-type.
Return merchandise authorizations must be given before any return or up to a 40% restocking fee will be applied. All used (not new or demo) gear has a 10 day MBG when returned in the condition purchased, but still requires an RMA.
No shipping fees are eligible for refunds under any circumstance. Imacon, Hasselblad, Film, Leica a la carte, any timepieces, or products and all scanners and digital backs or lighting/strobe equipment are all final sales. By final sales, we mean it can not be returned or exchanged. Special orders (including Leica a la carte) and close outs are final sales. We are sorry, but there are no exceptions. Not responsible for typographic errors.
We do our best to keep site current, but please call or email for most up to date info.
Thank you for shopping.